AI receptionist for care agencies: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK care agencies. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a care agencie call.
Say “care agency” when she asks which business to be
What Verity does for a care agency
- Carer calling in sick or late. carer's name, which clients are affected, from when.
- New enquiry. who the care is for, area, hours needed (mornings, daily, live-in), funding (private or council), caller's name and number, book an assessment visit your availability.
Safety first
Before anything else on an urgent call, Verity says the safety line for your trade:
- “is anyone hurt or unresponsive?”
What she never does
- Never discuss a client's condition, never promise care by a date, never give funding advice.
An example call: Verity as “Kindred Home Care”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| live in | quoted after assessment |
| minimum visit | 30 minutes |
| hourly weekday | £28 per hour |
| hourly weekend | £32 per hour |
Hours on the demo: Office 8am to 6pm, on-call 24 hours.
Questions care agencies ask before signing up
How much does an AI receptionist cost for care agencies?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do care agencies have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings a care agency?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for care agencies?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for care agencies?
is anyone hurt or unresponsive?
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "care agency" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a care agency, right now
Talk to Verity in your browser, say “care agency”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.