AI receptionist for physiotherapists: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK physiotherapists. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the caller’s details, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a physiotherapist call.
Say “physio” when she asks which business to be
What Verity does for a physio clinic
- Answer. Picks up as Align Physiotherapy & Osteopathy in two rings, any hour, and finds out what the caller needs in one question.
- Safety first. On an urgent call she says the safety line before anything else: “that needs 111 or 999 now, not a physio appointment”
- Book. Takes the caller’s name and details, offers one slot at a time from your real availability, reads it back and texts the confirmation.
- Quote. Quotes only what is on your price list, with what it covers; anything else is a free quote visit or a message for the office.
- Message. If nobody is free, or the caller wants a person, she puts them through to you, and if you can’t pick up she takes the details and texts you at once.
Safety first
Before anything else on an urgent call, Verity says the safety line for your trade:
- “that needs 111 or 999 now, not a physio appointment”
What she never does
- Never give any advice on the injury, never say what's wrong, never say whether to rest, exercise or see a GP (if unsure → 111).
An example call: Verity as “Align Physiotherapy & Osteopathy”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| sports massage | £48 for 45 minutes |
| follow up physio | £52 for 30 minutes |
| osteopathy initial | £65 |
| osteopathy follow up | £55 |
| initial assessment physio | £62 for 45 minutes |
Hours on the demo: Monday to Friday 8am to 8pm, Saturday 9am to 1pm.
Questions physiotherapists ask before signing up
How much does an AI receptionist cost for physiotherapists?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do physiotherapists have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings a physio clinic?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the name and booking details, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for physiotherapists?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for physiotherapists?
that needs 111 or 999 now, not a physio appointment
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "physio" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a physio clinic, right now
Talk to Verity in your browser, say “physio”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.