AI receptionist for taxi and private hire firms: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK taxi and private hire firms. She answers your business phone in two rings, every hour of the day, takes the caller’s details, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a taxi and private hire firm call.
Say “taxi” when she asks which business to be
What Verity does for a taxi firm
- Book a taxi. pickup address, drop-off, time (now or booked), how many passengers, any luggage, child seat or wheelchair needs, name, quote the fare your price list (fixed fares or the per-mile rate), offer the next car your availability.
- Book a courier. pickup and drop-off addresses, what's going (size — envelope, box, pallet), when it needs to be there, who to hand it to, name, quote your price list, slot.
An example call: Verity as “Arrow Cars & Couriers”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| gatwick | £110 fixed |
| heathrow | £95 fixed |
| per mile | £2.40 after the first mile |
| minimum fare | £4.50 |
| courier per mile | £1.60 beyond 10 miles |
| town centre to station | £7 fixed |
| courier local small parcel | £12 within 10 miles |
Hours on the demo: 24 hours, 7 days.
Questions taxi and private hire firms ask before signing up
How much does an AI receptionist cost for taxi and private hire firms?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do taxi and private hire firms have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings a taxi firm?
She answers as your business by name, finds out what the caller needs, takes the name and booking details, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for taxi and private hire firms?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for taxi and private hire firms?
Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "taxi" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a taxi firm, right now
Talk to Verity in your browser, say “taxi”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.