AI receptionist for plumbers: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK plumbers. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a plumber call.
Say “plumber” when she asks which business to be
What Verity does for a plumber
- Emergency. a leak, a burst pipe, no heating or hot water, a boiler fault, water coming through a ceiling, a drain flooding.
- Book a job. boiler service, tap, toilet, radiator, shower, small repairs.
- Quote visit. new bathroom, new boiler, full heating system, anything that needs a look.
- Questions. your price list only: areas, hours, Gas Safe, payment.
Safety first
Before anything else on an urgent call, Verity says the safety line for your trade:
- “First thing — can you turn the stopcock off? It's usually under the kitchen sink, turn it clockwise.”
- “Call the National Gas Emergency line on 0800 111 999, open the windows, don't touch any switches. Do that now.”
- “Keep away from it and don't touch the fuse board.”
An example call: Verity as “Northside Plumbing & Heating”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| commercial day rate | £85 an hour, two hour minimum |
| commercial invoicing | 30 days for account customers |
| commercial out of hours | £125 first hour then £85 |
| boiler service | £89 fixed |
| standard call-out | £65 first hour |
| emergency call-out | £95 for the first hour, then £65 an hour |
Hours on the demo: Monday to Saturday 7am to 7pm, emergencies 24 hours.
Questions plumbers ask before signing up
How much does an AI receptionist cost for plumbers?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do plumbers have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings a plumber?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for plumbers?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for plumbers?
First thing — can you turn the stopcock off? It's usually under the kitchen sink, turn it clockwise.
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "plumber" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a plumber, right now
Talk to Verity in your browser, say “plumber”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.