AI receptionist for drainage companies: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK drainage companies. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a drainage companie call.
Say “drainage” when she asks which business to be
What Verity does for a drainage company
- Emergency. sewage backing up, flooding, waste surfacing, manhole overflowing. safety first: "stop running water — no flushing, no washing machine, no dishwasher until we arrive." Sewage inside: "keep children and pets away from it." Ask "is it affecting the neighbours too?" — if yes, tell t
- Book / quote visit. slow drain, gurgling, CCTV survey, soakaway, repeat blockages. what's happening, home or business, postcode, name, slot.
Safety first
Before anything else on an urgent call, Verity says the safety line for your trade:
- “keep children and pets away from it.”
What she never does
- Never say whose responsibility the drain is (only "we'll tell you on site"), never guess what's blocking it, never a price not your price list.
An example call: Verity as “Clearflow Drainage”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| domestic jetting | £85 per hour after the first hour |
| domestic cctv survey | £180 with a written report |
| domestic unblock call out | £95 including the first hour |
| commercial day rate | £110 per hour, 2 hour minimum |
| commercial out of hours uplift | 50% after 6pm and weekends |
Hours on the demo: 24 hours for emergencies, office 8am to 6pm.
Questions drainage companies ask before signing up
How much does an AI receptionist cost for drainage companies?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do drainage companies have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings a drainage company?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for drainage companies?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for drainage companies?
keep children and pets away from it.
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "drainage" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a drainage company, right now
Talk to Verity in your browser, say “drainage”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.