AI receptionist for estate agents: Verity answers, books and texts, 24 hours a day
Ring Verity is an AI receptionist built for UK estate agents. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the caller’s details, books into the slots you have made available, and texts both the caller and you. From £79 a month for 60 answered calls. You keep your number. Below is a real transcript of Verity taking a estate agent call.
Say “estate agent” when she asks which business to be
What Verity does for an estate agent
- Book a viewing. property reference or address, name, preferred slot your availability, and "are you in a position to proceed — cash, mortgage in principle, a property to sell, or renting?" Only say a property is available if your price list says so.
- Book a valuation. postcode, bedrooms, house or flat, sell or let, rough timescale, name, slot with a valuer.
- Tenant maintenance or general. address, the issue, is it urgent (no heating or hot water, leak, no power, not secure).
Safety first
Before anything else on an urgent call, Verity says the safety line for your trade:
- “call 0800 111 999 from outside and open the windows”
- “turn the stopcock off, usually under the kitchen sink”
An example call: Verity as “Hartley & Rowe Estate Agents”
From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Verity quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.
| sales fee | 1.2% plus VAT, no sale no fee |
| valuation | free |
| lettings let only | £450 plus VAT |
| lettings fully managed | 10% plus VAT of monthly rent |
Hours on the demo: Monday to Friday 9am to 6pm, Saturday 9am to 4pm.
Questions estate agents ask before signing up
How much does an AI receptionist cost for estate agents?
Plans are monthly and capped by answered calls, prices ex VAT: £79 for 60 answered calls, £99 for 80, £149 for 120 and £249 for 250. Extra calls are 60p each, and after two months over the cap you move to the next plan automatically. Founding offer: a free 7-day trial with 10 answered calls, no card. There is no contract.
Do estate agents have to change their phone number to use Ring Verity?
No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.
What does Verity actually say when someone rings an estate agent?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the name and booking details, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Verity quote prices for estate agents?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Verity handle emergencies for estate agents?
call 0800 111 999 from outside and open the windows
Can I hear Verity before I sign up?
Yes. Use the Talk to Verity in your browser button on the home page, say "estate agent" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as an estate agent, right now
Talk to Verity in your browser, say “estate agent”, and give her a job. What you hear is what your callers would hear. Then get started: from £79 a month for 60 answered calls, no contract, live within a day.